Frequently Asked Questions
What is Meta Services?
Meta Services is an online store offering a diverse range of high-quality products designed to enhance your shopping experience.
How can I contact customer service?
You can reach our customer service team via email at info@metasrv.com. They will assist you with any queries or concerns.
What is your return policy?
We have a 7-day return policy from the time of package arrival. If you are not satisfied with your purchase, please contact us within this period to initiate a return.
How do I process a return?
To process a return, please contact our customer service team at info@metasrv.com. Returns must be processed through our customer service team to be eligible for reimbursement.
Will I be charged for return shipping?
Return shipping charges will be deducted from your reimbursement unless the package was incorrectly shipped or you received defective merchandise.
Who pays for the shipping fee on replaced products?
The customer is responsible for the shipping fee for any replaced products.
How can I ensure my satisfaction with Meta Services?
We have a 100% satisfaction guarantee and aim to make sure you are happy with your purchase. If you have any concerns, please contact our customer service team, and we will do our best to address them within our guidelines.